966OK: Responsible Gaming

Responsible Gaming at 966OK — Our Core Principles

Gaming at 966OK is meant to be entertainment. We believe every player should decide in advance how much time and money they are comfortable spending, and we provide the tools to hold that line. This page explains those tools, the rules we follow, and what to do if play starts feeling out of control.

966OK does not allow accounts for anyone under 18 years of age. If you suspect a minor has access to an account, contact our 24/7 live chat immediately. We will freeze the account pending review. Age limits are non-negotiable and apply to all players regardless of location or payment method.

We do not market to players who have self-excluded or who have set a voluntary pause. If you receive a promotional message after requesting an exclusion, report it through live chat so we can fix the gap in our system.

Gambling is not a way to earn income, solve financial problems, or recover past losses. If you are playing to chase a previous loss, that is a warning sign — not a strategy. The house edge exists in every game, and no betting system changes that over the long run.

Our team can apply account restrictions at their discretion if they notice patterns that suggest a player is in distress. This may include temporary deposit holds, mandatory cooling-off periods, or referral to external support organisations. We will always explain the reason.

Set Your Own Limits Before You Need Them

The most effective time to set a limit is before you feel the urge to exceed it. 966OK offers three types of restriction. All of them can be tightened at any time and take effect immediately. Loosening a restriction requires a 48-hour cooling period.

Deposit Limit

Cap how much you can deposit in a day, week, or month. The minimum single deposit is ৳400. Setting a daily limit below that blocks further deposits once you hit it.

Cool-Off Period

Take a break of 1 to 30 days. Your account stays open and your balance is preserved, but you cannot deposit or place bets during this time. Existing pending withdrawals are paid out normally.

Self-Exclusion

Remove yourself from the platform for a minimum of 6 months or permanently. During exclusion, the account is locked, bonuses are cancelled, and you are removed from all marketing lists. To lift a temporary exclusion after the minimum period, contact live chat and allow 24 hours for review.

1. 1

   Open Account Settings

   Log in, tap your avatar in the top-right corner, and select "Account Settings" from the dropdown menu.

2. 2

   Go to Responsible Gaming Tab

   Find the "Responsible Gaming" tab inside settings. All three restriction types are listed here with current values.

3. 3

   Choose Your Restriction

   Select Deposit Limit, Cool-Off Period, or Self-Exclusion. Enter the value you want. Tightening limits takes effect instantly — no waiting period.

4. 4

   Confirm via Live Chat (Self-Exclusion Only)

   For self-exclusion, an agent will confirm the request by chat within a few minutes to prevent accidental locks. Deposit limits and cool-off periods are applied automatically.

Spot the Signals: A Quick Self-Check

Read through the statements below. If more than two apply to you in an average week, consider speaking to a counsellor or using one of the self-limit tools above. This is not a clinical diagnosis — it is a prompt to reflect honestly.

• Chasing losses — You deposit more after a losing session to try to recover the amount lost. What to do: Set a session loss limit equal to your entertainment budget and walk away when it is reached.
• Hiding activity — You avoid telling family or friends how often or how much you play. What to do: Talk to someone you trust, or contact a free helpline such as the Kaan Pete Roi Bangladesh support line.
• Skipping obligations — Work, studies, or family time have been cut short because of gaming sessions. What to do: Use the cool-off period to reset your schedule for at least two weeks.
• Borrowing to play — You have used borrowed money, credit, or savings meant for essentials (rent, food, school fees) to fund deposits. What to do: Self-exclude immediately and seek financial counselling.
• Feeling restless without it — You feel anxious, irritable, or unable to focus when you have not played recently. What to do: Speak with a mental health professional; this may indicate dependency beyond habit.
• Playing to escape — Gaming is primarily a way to avoid stress, sadness, or difficult situations rather than entertainment. What to do: Identify the underlying stressor and seek support from friends, family, or a counsellor.
• Increasing stakes over time — You need to bet larger amounts to feel the same level of excitement as before. What to do: Set a maximum bet per session and log your stakes in a simple note on your phone.

What People Get Wrong About Gambling

Several widely held beliefs about gambling are simply incorrect. Understanding the actual mechanics helps you make clearer decisions about when and how much to play.

If any of the myths above describe how you currently think about gambling, revisit the self-check list in the previous section. Awareness is the first step.

Budget Your Play in Taka

A practical budget starts with your disposable income — what is left after rent, food, transport, and savings. Gaming should come from that remainder, not from essential funds. The examples below are starting points, not recommendations.

How to apply a deposit limit on 966OK

Go to Account Settings → Responsible Gaming → Deposit Limit. Enter the amount and the period (daily, weekly, or monthly). The limit is active immediately. The minimum single deposit remains ৳400, so a daily limit below that effectively blocks all deposits for the day once you hit it.

Review your limit every month. If your disposable income changes, adjust the limit to match — downward if money is tighter, not upward just because a winning streak feels good. Limits set during a winning period protect you during the losing period that follows.